Danni Coates | Treatment Coordinator

We’re one of the few surgeries to have a specific full time Treatment Coordinator, it’s part of that extra service we like to give our patients here at Bracken Barrett and it really helps. It can be easy to forget the questions you wanted to ask the dentist, but I’m here to help explain your treatment plan and answer whatever clinical questions and concerns you might have in a very approachable way!

I’ve been in dentistry for 10 years, and a Treatment Coordinator for three of those years. Essentially, a Treatment Coordinator acts as the liaison between the patient and the dentist, which means that I work closely with patients to ensure that they understand the treatment, why it’s needed, and answer any questions that they have, and then help coordinate their treatment plan in the best way for them. It’s important for me to make sure everyone feels secure and confident about their treatment, and I really enjoy my interaction with both dentists and patients to make everyone’s experience smoother.

As well as working as Bracken Barrett’s Treatment Co-ordinator, I also allow patients to explore affordable payment plan options through my own business DC Dental. DC Dental makes island-wide dental treatment clear and cost-effective by spreading the cost across affordable monthly installments and bespoke payment plans.

When I left school, I went to college to gain a diploma in art, and became a visual merchandiser, designing shop windows for retail businesses. I remember my nan saying to me ‘you’re going to be a dentist one day’ and maybe it was a subconscious thing, but I applied for a job in dentistry, got the job, and the rest is history! I gained my National Diploma in Dental Nursing in 2014 and completed a full time intensive course to gain the skills I needed as a Treatment Coordinator.

Because we have such a wide range of dentists under one roof and some very advanced technology, I get to explain lots of different treatments and methods. It’s always so rewarding for me to see a patient go from the start to the finish of their treatments, and act as a support to the other dentists, as well as working as a dental nurse for Jane Bracken. I also feel it’s important to give something back and spent one Christmas volunteering as a dental nurse for the homeless in London for Crisis at Christmas.

In my spare time, I’m quite creative and you’ll often find me indulging my artistic side with wood burning calligraphy for gifts for family and friends and pebble artworks.

GDC 264089

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